Privacy Policy

Last updated: April 2026

1. Introduction

Ransey Tourism Healthy Travel ("we", "us", "our") operates as a licensed medical tourism intermediary. We are committed to protecting your personal data in accordance with applicable data protection laws, including the Turkish Personal Data Protection Law (KVKK) and the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following personal data:

  • Name, email address, phone number (via contact forms)
  • Medical service preferences and inquiry details
  • IP address and browser information (automatically collected)
  • Communication records between you and our team

3. How We Use Your Data

  • To respond to your inquiries and coordinate medical appointments
  • To arrange accommodation, transfer, and travel services
  • To communicate with partner healthcare facilities on your behalf
  • To improve our website and services
  • To comply with legal obligations

4. Data Sharing

We may share your data with:

  • Partner hospitals and clinics (for appointment coordination only)
  • Accommodation and transfer service providers
  • Legal authorities when required by law

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under KVKK and GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

7. Cookies

Our website uses essential cookies for functionality. We do not use tracking or advertising cookies without your explicit consent.

8. Contact

For any privacy-related inquiries:

Email: info@ranseyhealty.com
Phone: +90 (212) 291 69 83
Address: Istanbul, Turkey